Shipping Methods and Carriers

We use trusted carriers, including Royal Mail and Parcelforce, for standard orders. For larger orders or bulk items, we offer pallet shipping to ensure secure and efficient delivery. Depending on your order size, weight, and location, we’ll select the most suitable shipping option at checkout.

Delivery Times

Standard Shipping: Most orders are processed within 1–2 working days and typically delivered within 2–5 working days, depending on your location.
Express Shipping: Expedited delivery options may be available upon request. Please contact us for further details.
allet Shipping: For larger orders, pallet shipping timescales will vary, but most deliveries are completed within 2–5 working days.

Shipping Charges

Shipping costs are calculated at checkout based on the weight, size, and destination of the order. We aim to keep our rates competitive and transparent, ensuring you know the exact cost before completing your purchase.

Highlands, Islands of Scotland, Remote Wales, and Cornwall

Please note that orders shipping to the Highlands, the Islands of Scotland, remote parts of Wales, and Cornwall may incur additional courier charges due to carrier rates in these areas. Any additional charges will be clearly displayed at checkout before you confirm your purchase.

Tracking Your Order

Once your order has been dispatched, we’ll send you a confirmation email with a tracking number, allowing you to monitor its progress directly through the carrier’s website.

Damages and Issues

We take great care in packaging and handling your orders. However, should your order arrive damaged, please contact us immediately so we can assist with a replacement or refund as appropriate.

Contact Us

If you have any questions regarding our shipping policy, delivery options, or would like assistance with your order, please don’t hesitate to contact our customer service team.