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GDPR & Privacy Policy

Effective Date: December 2024

At Roofers Warehouse, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rooferswarehouse.co.uk/ (the “Website”) in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

Roofers Warehouse
Unit 42 Carlyon Ind. Estate
Fourways, Atherstone
Warwickshire, CV9 1LH
Contact: Mr Garry Wall
Email: info@rooferswarehouse.co.uk
Phone: (01827) 716008

As the “data controller,” Roofers Warehouse determines the purposes and means of processing your personal data.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Including your name, title, and company information.
  • Contact Data: Including address, email address, and telephone number.
  • Technical Data: Including IP address, browser type, and version, time zone setting, and location, operating system, and platform.
  • Usage Data: Information on how you use our Website, products, and services.
  • Marketing and Communications Data: Preferences for receiving marketing from us and your communication preferences.

3. How We Collect Personal Data

We collect data through:

  • Direct interactions: You may provide personal data by filling in forms, subscribing to newsletters, or contacting us directly.
  • Automated technologies: When you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies.
  • Third-party sources: We may receive personal data from third-party providers, including analytics providers and advertising partners.

4. How We Use Your Personal Data

We process your personal data to:

  • Provide and improve our services, including responding to inquiries.
  • Manage your relationship with us.
  • Send you updates, offers, and marketing communications, if you have opted in.
  • Comply with legal and regulatory requirements.
  • Analyse usage patterns to improve our Website and services.

We will only use your personal data for these purposes if we have a lawful basis to do so, such as fulfilling a contract with you, complying with legal obligations, or for our legitimate business interests (e.g., improving our services).

5. Sharing Your Personal Data

We may share your data with trusted third parties, including:

  • Service providers: Including IT, hosting, and marketing service providers.
  • Professional advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulators and other authorities: If required by law or regulation.

All third parties are required to respect the security of your personal data and process it in accordance with the law. We do not allow third-party service providers to use your data for their own purposes.

6. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) if required. In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.

7. Data Security

We take data security seriously and have put appropriate measures in place to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and the reasons for its collection.

9. Your Rights

Under GDPR, you have rights concerning your personal data, including:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of any incomplete or inaccurate data.
  • Right to Erasure: Request deletion of your data where there is no legitimate reason for us to continue processing it.
  • Right to Restrict Processing: Request us to suspend processing under certain conditions.
  • Right to Data Portability: Receive a copy of your personal data in a structured, machine-readable format.
  • Right to Object: Object to our processing where we rely on a legitimate interest.
  • Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 1. We may request additional information to verify your identity before we process your request.

10. Cookies

Our Website uses cookies to enhance your experience. For more information on how we use cookies, please refer to our Cookie Policy.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. The updated version will be posted on our Website with the “Effective Date” noted above.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Roofers Warehouse
Unit 42 Carlyon Ind. Estate, Fourways, Atherstone, Warwickshire, CV9 1LH
Email: info@rooferswarehouse.co.uk
Phone: (01827) 716008

 

This Privacy Policy was last updated December 2024