FAQs

We specialise in high-quality roofing supplies, including flat roofing materials, pitched roofing, insulation, roofing tools, accessories, and safety equipment. Our range is available for trade professionals and the public, ensuring you have everything you need for roofing projects of all sizes.

Both trade professionals and the public can purchase from The Roofers Warehouse. We aim to provide top-quality products and competitive pricing to everyone, regardless of the project size or experience level.

Yes, we offer nationwide shipping through our online platform. Whether you’re based in the Midlands or elsewhere in the UK, we can deliver directly to your door or job site.

Delivery times vary depending on your location and the availability of the products. Typically, orders within the Midlands are delivered faster, while national shipments may take slightly longer. Most orders are processed and shipped within 1–3 working days.

Yes, we offer a convenient Click & Collect service from our Midlands location. Simply select ‘Click & Collect’ at checkout, and we’ll notify you once your order is ready for collection.

We offer competitive trade discounts and bulk pricing on many products. Please create an account or contact us directly to learn more about our discounts for trade professionals and larger orders.

We accept a variety of payment options, including major credit and debit cards, PayPal, and bank transfers. All transactions are secure to ensure your information is protected.

We aim for 100% customer satisfaction. If you need to return a product, please contact our customer service team within 30 days of purchase. We accept returns for unused and undamaged items. For more details, please visit our Returns Policy page.

Absolutely! Our experienced team is here to offer guidance on product selection, usage, and best practices for installation. Whether you’re a trade professional or a DIY enthusiast, feel free to reach out for expert advice.

Once your order is dispatched, we’ll send a tracking number via email so you can monitor its progress. You can also log in to your account on our website to view your order status.